Managed Services Support

Managed Services Support- Part Time

 Part Time

 DocuPhase is looking for a highly motivated, detail-oriented, and driven Paper Processor/Indexer. In this position, you will be involved in all aspects of the Imaging process. We want you to bring your passion - helping us continue making our industry leading solutions the best they can be.

Founded by leaders of the cloud-based financial solutions in the fintech space, we believe that the accounting process can be revolutionized. Through our financial technology innovation, we are creating a transformative experience for financial professionals, helping them work more efficiently and effectively. We are looking for dynamic and high-performance individuals that share our passion for the power of technology to transform and deliver customer experience excellence. Come work with us!

Job Description: 

Paper Processor/Indexers responsibilities include, but are not limited to, the following:

  • Coordinate, and when needed, retrieve mail from the Orem Post Office daily
  • Sort/Separate/Scan in all mail that was received that day 
  • Locate in the archive and rescan images that are unreadable due to missing pages, poor scan quality, etc.
  • Must organize and archive received mail daily, once documents are scanned, also facilitate document destruction as needed
  • Return non-transactional mail to customers via Fed Ex
  • Index images once all paper related tasks are complete
  • Stay up to date by consistent attention to Teams chat and/or company emails
  • Must obtain 95% accuracy or higher while indexing and strive to complete the hourly goal of images indexed
  • Any other actions deemed necessary and required by management



  • High School Diploma or higher


  • Preferred past office experience in typing, scanning, and filing


  • Knowledgeable in Computer applications
  • Proficiency with MS Office applications (i.e. MS Word, Excel) 
  • Proficient Typing Speed


  • Must have reliable transportation and have a Class D license


  • High attention to detail and organization
  • Excellent oral and written communication skills
  • Speed and accuracy
  • Efficient multitasking ability
  • Fluency in the English language
  • Problem-solving, decision-making, and analytical skills
  • Ability to follow instructions and directions with accuracy


Hours: Monday - Friday 9:00am-2:00pm MTN 


What We Offer:

  • Competitive salary
  • 100% individual Healthcare insurance provided.
  • Dental and vision insurance options available.
  • Long-term disability (company paid)
  • Flexible PTO
  • Remote and Hybrid policy offered
  • Company-sponsored events

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