So you’ve decided to make some changes in your office. You’ve invested in something called Enterprise Workflow Automation (which combines tools like Document Management Software and Robotic Process Automation), and you’ve got a team working to revamp your processes, making them better and automating tasks where possible.
Maybe you’re excited and a little bit nervous about how your team will react to the changes. We get it. Change can be a scary thing. To help you carry some positive vibes through this process, today we’re going to look at 6 exciting breakthroughs that your team is going to experience once the transformation is complete.
So, buckle up and get ready for a trip through time – to your team’s future!
Transformation of Tasks and Processes
There are certain tasks in your office that need to get done, even if they’re tedious or repetitive. With enterprise workflow automation, your team can stop wasting time and energy on tedious, manual tasks.
Robotic process automation tools can automate tasks, processes, exceptions, and user interactions to improve productivity, improve quality, improve response times, reduce costs, reduce labor, and create new opportunities for growth. Yes, all of that is possible with enterprise workflow automation!
In fact, some companies using DocuPhase have been able to eliminate Administrative Assistants’ tasks and re-purpose those team members, allowing them to do more rewarding work. Process automation allows employees to work up to their full potential!
Greater Content Availability
Whether you want to call it Document Management Software or Enterprise Content Management, storing your data and documents in the cloud means that information and processes are accessible from any location, as long as you’re connected to the internet.
Additionally, the automation components of your platform never take a break or clock out for the day. There is no need to schedule breaks or apply employee benefits, no HR issues, and no complaints. It just works! Imagine how much easier it will be for your team to get their work done.
Now, this one depends on the industry you’re in, but for some, it’s a game changer. Certain industries and departments face higher compliance risks. Audits are expected, and they can be a drain on resources. Professionals in these industries will find that audits are much easier to comply with when they have stellar reporting tools and easy access to their electronic documents.
When paper-based companies experience growth in demand and customer base, they hire more people to take on the additional work. There’s simply no other way to manage the daily demands. In contrast, when automation-based companies grow, their team members are able to continue operating as normal, as the workflow automation software takes on a lot of the extra workload. There are no mounds of paperwork to be processed, tediously, one piece at a time, as your team builds up their fingertip callouses from all the 10-key data entry. No way!
You and your team don’t need to fear growth. After all, business growth should be a good thing for all of us, right? Enterprise workflow automation will relieve the pressure of an increased customer base.
Customer Self-Service Portals
As we’ve already established, your team is going to see the benefits of enterprise automation firsthand, but the perks of workflow automation software extend beyond your company’s internal operations. They also affect your customers and clients.
Tools like web-based forms, user portals, and automated feedback will help you enhance communication, connectivity, and customer satisfaction. Customer service is key, and excellent customer service is made easier with enterprise automation.
Start Anywhere. Go Everywhere!
With enterprise automation, you can choose where you will start deploying the tools within your organization. Maybe you want to begin with simplest processes, or maybe with the department/process that you feel needs the most immediate attention. Either way, our platform is built to land and expand. This means that once it’s established within your HR department, you can use similar tools to automate your other departments, one by one.
As an example, one of DocuPhase’s specialties is Accounting Automation, which is the application of robotic process automation tools to accounting-specific documents and processes.
Accounting automation includes these kinds of capabilities: AP invoice receiving, AP data entry, three-way matching, automated GL coding, exception processing, expense report processing, approval routing and notifications, journal entry approval and tracking, and customer and vendor process notifications. It’s common for new DocuPhase customers to begin with automating their accounting department and then later expand the platform into the rest of their operations. This way, the whole team benefits.
Now that you know the inside scoop on enterprise workflow automation, click here to sign up for a free demo of our platform. And don’t forget to subscribe to our blog for more info!